Terms and Conditions | Tea The World
1. Introduction
Welcome to Tea The World. By accessing or using our website and SMS communications, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our services.
Acceptance of Terms
By using our website, making a purchase, or opting into our SMS communications, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
Scope of Services
- An e-commerce platform for purchasing teas and related products.
- SMS communications for order updates, promotions, and customer service.
- Informational content about tea varieties, brewing techniques, and tea culture.
User Responsibilities
- Provide accurate and up-to-date information when creating an account or making a purchase.
- Use our services in compliance with all applicable laws and regulations.
- Respect the intellectual property rights associated with our content and products.
Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
Contact Information
If you have any questions, please contact us:
Email: support@teatheworld.com
Phone: (210) 939-7310
Address: 9110 N Loop 1604 W, Suite 104-1012, San Antonio, Texas 78249
2. Use of Website
By accessing and using Tea The World’s website, you agree to comply with these terms. All content, including text, graphics, logos, and images, is the property of Tea The World and protected by copyright laws.
Access and Account Creation
- Access the site only for lawful purposes.
- Create an account using accurate and current information.
- Maintain the confidentiality of your account credentials.
User Conduct
- Do not attempt to gain unauthorized access to any part of the site.
- Do not interfere with or disrupt website functionality.
- Do not transmit harmful software or data.
3. SMS Messaging Terms
3.1 Opt-In Consent
- Standard Messaging Disclosures: Include standard message disclosures:
- "Message and data rates may apply. You can opt-out at any time by texting 'STOP.' For assistance, text 'HELP' or visit our Privacy Policy URL
By providing your mobile phone number, you consent to receive SMS messages related to order updates, promotions, and customer service. Message frequency may vary.
3.2 Types of SMS Communications
- Order confirmations and shipping updates.
- Special offers and promotions.
- New product launches.
- Customer feedback requests.
3.3 Opt-Out Instructions
To unsubscribe from SMS messages, reply "STOP" to any message. You will receive a confirmation message upon opting out.
3.4 Privacy and Data Usage
Your data is only used for SMS communications and will not be shared with third parties unless required by law.
4. Privacy Policy
Data Collection
- Contact details (name, email, phone, address).
- Payment information (credit card, billing address).
- Order history and preferences.
- Website usage data (IP address, pages visited).
Use of Information
- Process and fulfill your orders.
- Provide customer support.
- Improve our website and services.
5. Product Information and Pricing
Product Descriptions
- We strive to ensure accuracy in product descriptions and images.
- Images may slightly differ due to display settings.
Pricing
- Prices are subject to change without prior notice.
- In case of a pricing error, we reserve the right to cancel orders at the incorrect price.
6. Shipping and Delivery
Shipping Methods
- We offer standard, expedited, and express delivery options.
- International shipping rates vary by destination.
Tracking and Delivery
Customers will receive tracking numbers via email upon shipment.
7. Returns and Refunds
Return Eligibility
- Unopened tea products can be returned within 30 days of delivery.
- Opened tea products are eligible for return only if defective.
Refund Processing
Refunds will be issued within 5-10 business days after the return is received.
8. Limitation of Liability
Tea The World is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
9. Governing Law
These terms are governed by the laws of the State of Texas. Any disputes shall be resolved in the courts of San Antonio, Texas.
10. Changes to Terms
We reserve the right to update these Terms and Conditions. Continued use of our services constitutes acceptance of the revised terms.