Shipping Rules and Requirements
Tea The World sells and ships within the United States only. We do not currently accept or ship international orders.
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Shipping Methods:
- Standard Shipping: Economical shipping with delivery typically in 5-7 business days.
- Expedited Shipping: Faster delivery, typically in 2-3 business days.
- Free Shipping: Available on orders above the threshold shown on our website and at checkout.
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Shipping Costs:
- Shipping costs are calculated at checkout based on your order and U.S. delivery address.
- Shipping Promotions: We occasionally offer discounted or free shipping promotions.
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Order Processing Time:
- Processing Time: Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays are processed the next business day.
- Holiday Delays: Processing times may be extended during peak seasons or holidays.
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Shipping Restrictions:
- U.S. Addresses Only: We ship to addresses within the United States.
- PO Boxes & Military Addresses: Limited shipping options may apply.
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Tracking and Delivery:
- Order Tracking: You will receive a tracking number by email once your order has shipped.
- Delivery Issues: If a package is delayed, lost, or arrives damaged, please contact customer service as soon as possible so we can help track it or file a claim with the carrier.
- Signature Requirements: High-value orders may require a signature upon delivery.
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Returns and Exchanges:
- See our Shipping & Returns and Return & Refund Policy pages for eligibility, return shipping costs, and refunds.
Shipping Process
Order Placement: Place your order on teatheworld.com. You will receive an order confirmation email with your items, shipping method, and estimated delivery time.
Order Processing: Orders are picked, packed, and prepared for shipment within 1-2 business days. You will receive an email notification once your order is dispatched.
Shipping Carriers: We ship with trusted U.S. carriers such as USPS, UPS, and FedEx.
Package Tracking: Track your order on the carrier’s website or through the link in your shipping email.
Delivery: Your package is delivered according to the shipping method selected at checkout.
Handling Issues: If anything goes wrong with your shipment, contact us at support@teatheworld.com or (210) 788-3434.